MPEI Business Workshop and Event Calendar

Name: How to Use Customer Service to Unlock Business Success - A BACP Event
Start: 2019-02-27T21:00+00:00
End: 2019-02-28T05:59+00:00
Location: Chicago City Hall

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This calendar includes Mount Prospect Entrepreneurs Initiative events, as well as business workshops from local business organizations. For more information on an event, contact the Village of Mount Prospect Economic Development Division, 847-818-5328.

How to Use Customer Service to Unlock Business Success - A BACP Event

Date: 02/27/2019 3:00 PM 02/27/2019 3:00 PM 02/27/2019
Location: Chicago City Hall
121 N. LaSalle St, 8th Floor, Room 805
Chicago, Illinois
Introduction: Learn how customers themselves view customer service, and how a "better business" is defined by customers.

CostFree

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Presented by the Better Business Bureau (BBB)
One element of every successful business is Customer Service. It's importance should never be underestimated. Nor should it be assumed employees understand it. This presentation by the Better Business Bureau uses the latest research to help businesses understand how customers themselves view customer service, and how a "better business" is defined by customers.

This is a BACP Event (Business Affairs and Consumer Protection for the City of Chicago).

Workshops are free and are located in City Hall, 121 N. LaSalle St., Chicago. To register for a workshop e-mail BACPoutreach@cityofchicago.org or call 312.744.2086.

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Past Events:

June 24 2024 - Small Business Funding Options

Discover the many aspects of obtaining funding for existing or start-up businesses.

Whether you're just starting out or scaling your business, this program will help you understand funding options available to you as an entrepreneur or small business owner. Join us to learn about:

Funding sources and how to access these sources.
Requirements for obtaining funding.
Advantages and disadvantages of different funding sources.

Additionally, we will present the fundamentals of a business plan and financial projections. Business mentoring from SCORE members will be available after the event.

Presented in partnership with the Mount Prospect Entrepreneurs Initiative (MPEI) and SCORE.

February 7 2024 - Panel Discussion

Past Events

MPEI Panel Discussion | February 7, 2024

Three industry experts answer questions and provide tips on business finances, business planning, and marketing/social media for your business. Following the panel, hear from SCORE Mentors and the Village and Library on resources offered to businesses right here in Mount Prospect.

Panel topics were selected based on survey feedback from Mount Prospect businesses. Presenters include:
- Richard Sassan, B & E Accounting & Tax CPA P.C.
- Bill Knee, The Knee Law Firm, LLC
- Lauren Schaff, Business & Marketing Strategist
-Mark Lieberman, SCORE Representative

View Slides from the Presentation