Village of Mount Prospect, IL
Home MenuUtility Bills (Water/Sewer/Refuse)
This page provides information and links for water/sewer/refuse bill and payment options, rates and water meter readings
Enroll in Optional e-Billing for Water/Sewer/Refuse Bills
To receive automatic e-mail notification that your bill is ready for viewing, view current bill and billing history from date of enrollment forward, and manage your e-billing delivery and email address preferences. You will need your account number from your utility bill.
Recurring Payments and/or Saving Your Preferred Method of Payment
To establish automatic recurring payments with a credit or debit card, or with a checking account, OR to establish a profile to save your desired method of payment. Please confirm that your financial institution is a qualified participant for ACH transactions before sign-up.
Click here for assistance with:
- Establishing a user profile
- Storing or removing a preferred payment method
- Establishing or removing recurring payments
Watch a Video outlining the process
Online Utility Bill Payment
To make a one time payment without saving your preferred payment method. You will need your account number from your utility bill.
Payment Kiosk - Available 24/7
Pay your water/sewer/refuse bill by cash, check, credit or debit card, using the self-service payment kiosk located outside Village Hall, by the elevator. The kiosk is available 24 hours/day, 7 days/week. After entering your account number, you may pay a portion or the entire account balance. Options include a printed, texted, or emailed receipt.
Payment Drop Boxes - Available 24/7
Pay your water/sewer/refuse bill by check or money order, using the payment boxes located outside the front door of Village Hall and on the north side of the parking deck, next to the library book return. Please do not deposit cash. The payment boxes are available 24 hours/day, 7 days/week.
In-Person Payments
Water/sewer/refuse payments are accepted in-person at the Finance Department of Village Hall.
EyeOnWater
EyeOnWater is a service that gives you direct access to your water usage details and provides tools to help you use water more efficiently! Click on the link above or download the EyeOnWater app from your Android or IPhone to get started. PLEASE NOTE THIS EXCEPTION TO THE INSTRUCTIONS: WHEN ENTERING YOUR ACCOUNT NUMBER, YOU MUST ENTER ONLY THE DIGITS BEFORE THE DASH.
2024 Utility Rates
View the water, sewer and refuse rates for 2024.
Water Meter Readings
The Village has upgraded the majority of water meters to an AMR (automatic meter read) system.